If you do not face an issue while printing from a mobile phone, you should make a few changes in the printing preference of your PC.Īt first, you should correctly set the paper settings such that the paper size and paper type match the specifications of the paper inserted in the paper tray. If you are currently printing from your PC, we recommend you install the HP Smart app on your mobile phone and try printing from there.

It would help if you have placed the cartridge incorrectly.

If the issue just arose after changing the cartridges, are you sure you used a genuine HP cartridge and installed it correctly? You may try removing and reseating the cartridge. You can consult this detailed guide on how to check ink levels on your HP printer.įurther, you should always use genuine HP ink with your HP printer. However, if you are using a printer with ink cartridges, you can check the ink levels using several other ways. If you own an HP Smart Tank series printer, you can check the ink levels on the ink tank from outside only.

If the test page is also printed blank, your printer is probably running low on ink.

Go to Hardware and Sound > Devices and Printers.

Check if it is blank too.Īlternatively, you can do it through the control panel as well.

Choose the Printer Reports option under Tools section.

Click the Printer Settings tab on the homepage.

You can print a test page to verify if the issue is with the document or the printer itself. You may be trying to print a document in an incompatible file format or a document containing unsupported fonts. You should initially check if you are facing a similar issue while printing other documents as well.

Print test page