Since November 2018, WhatsApp backups in Google Drive no longer count towards the user’s Google Drive storage quota. For cloud acquisition from Google Drive, access to the user’s Google Account and their verified phone number (SIM card) is required to obtain the encryption key and decrypt the backup. We are working hard to maintain our tools and restore cloud-related functionality as soon as possible.Įlcomsoft Explorer for WhatsApp provides the ability to obtain and decrypt WhatsApp backups stored in the user’s Google Account. Even the slightest change to the proprietary authentication and communication protocols may break cloud-based mobile forensic tools, including Elcomsoft Explorer for WhatsApp. We are working around the clock to monitor the latest developments in the WhatsApp ecosystem. In this release we enabled support for crypt14, which is the latest format of WhatsApp encrypted backups, and added support for the new WhatsApp server authentication. In addition, the new server-based authentication and crypt14 encrypted backups are now supported.Įlcomsoft Explorer for WhatsApp 2.80 is a bugfix and compatibility release, resolving authentication issues with WhatsApp backups in Google Accounts and adding support for the latest versions of WhatsApp.

Elcomsoft Explorer for WhatsApp 2.80 fixes the ability to download and decrypt WhatsApp backups created by the latest versions of the app and stored in the user’s Google Account.

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